Shipping policy

OgroHyon Inc. Shipping Policy

Last Updated: 12/19/2024

We're committed to bringing you the best in golf apparel, and that includes ensuring your orders are delivered quickly and reliably. Please review our shipping policy below to understand how we handle and ship your orders.

Processing Time

  • All orders are processed within 1-4 business days.
  • Orders are not processed or shipped on weekends or holidays.
  • If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

Shipping Rates & Delivery Estimates

  • Shipping charges for your order will be calculated and displayed at checkout.
  • Delivery times typically range from 3-7 business days depending on your location. Please note that delivery times are estimates and not guaranteed.

Domestic Shipping (within the USA):

  • Standard Shipping: 3-7 business days
  • Expedited Shipping: 2-4 business days (additional costs apply)
  • Overnight Shipping: 1-2 business days (additional costs apply)

International Shipping:

  • Standard International Shipping: 10-21 business days
  • Expedited International Shipping: 7-14 business days (additional costs apply)

Shipping Carriers

  • We partner with a variety of carriers including USPS, UPS, FedEx, and DHL to provide the best shipping options for our customers.
  • The chosen carrier will depend on the shipping option selected at checkout and the destination of your order.

Order Tracking

  • You will receive a shipment confirmation email once your order has shipped containing your tracking number(s).
  • The tracking number will be active within 24 hours.

Shipment to P.O. Boxes and APO/FPO Addresses

  • OgroHyon Inc. ships to addresses within the U.S., including P.O. Boxes and APO/FPO addresses.
  • Please ensure that your P.O. Box or APO/FPO address is correct to avoid delays.

Customs, Duties, and Taxes

  • OgroHyon Inc. is not responsible for any customs and taxes applied to your order.
  • All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

  • Please save all packaging materials and damaged goods before filing a claim.

Returns Policy

  • Our Return & Refund Policy provides detailed information about options and procedures for returning your order.